Shipping policy

Shipping Policy – Martlet

Last Updated: June 2026

At Martlet, we are committed to delivering your orders safely and efficiently. Please review our shipping policy below.

Processing Time

  • Orders are typically processed within 1–3 business days after payment confirmation.
  • Orders are processed Monday through Friday, excluding public holidays.
  • Once your order has been processed and shipped, you will receive a confirmation email with tracking information (when available).

Shipping Time

Our products are sourced from trusted international suppliers. Standard delivery time is:

  • 7–10 business days for most orders

Please note that delivery times are estimates and may vary due to customs processing, carrier delays,

weather conditions, or peak shopping seasons.

Shipping Costs

  • Shipping charges are calculated at checkout.
  • Free shipping promotions may be offered on selected products or orders from time to time.

Order Tracking

  • Tracking information will be provided once your order has been shipped.
  • Some shipments may take a few days before tracking updates become visible.

Delivery Delays

While we strive to meet estimated delivery times, delays may occasionally occur due to factors beyond our control. We appreciate your patience and understanding.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout. Martlet is not responsible for delays or lost packages resulting from incorrect or incomplete addresses.

Lost or Damaged Packages

If your package arrives damaged or is lost during transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to help resolve the issue.

Contact Us

If you have any questions regarding your order or shipping, please contact our customer support team:

Email: itbussiness1997@gmail.com
Store: Martlet

Thank you for shopping with Martlet. We appreciate your trust and look forward to serving you.